Your guests stop waiting. Your staff stop losing requests.
A guest taps a QR for water, the bill, or a server — it lands on the right screen, in your team’s language.
Set up in 15 minutes · No app for guests to download · No POS replacement
Built by Lunent Technologies Inc.
Why fast, clear service pays for itself
of guests leave after just 15 minutes of waiting
fewer walkaway guests with digital service systems
faster table turns when requests reach staff instantly
Sources: National Restaurant Association; Cornell hospitality research, via 2025–2026 industry reports.
Built for restaurants, cafés, hotels, and food courts — anywhere guests wait.
“Water, no ice” — in every language your guests speak.
Tourist tables shouldn't slow your floor down. A guest writes in Spanish, Mandarin, or German — your staff read it instantly in theirs. No more pointing, guessing, or hunting for the one server who speaks the language. The barrier just disappears.
Built for tourist districts, hotel restaurants, and any floor where your guests don't all speak the same language.
Waitlist apps manage the door. SilentServe runs the floor.
Most tools stop once a guest sits down. SilentServe starts there — every in-service request, routed to the right person, translated on the way, with management seeing it all.
Fewer walkouts
Catch the table that would have left. Requests never sit unseen, so guests stop giving up and walking out.
Faster service
Requests reach the right person or station instantly, with a fallback so nothing is missed. Floors run faster turns.
Full visibility
Every request, wait, and bottleneck on one live dashboard — so you manage by what's real, not by guesswork.
From QR scan to served — in five quiet steps.
Scan
Language, table, or hotel area logs in automatically on the guest's device.
Request
Guest taps what they need — water, the bill, a server — and adds a note in their own language.
Route
Translated and sent to the right staff member or station; falls back to everyone if unaccepted.
Serve
Kitchen station tracks prep status; staff mark the request complete.
Notify
Guest sees live status; the manager tracks every delivery on the dashboard.
Three views, one calm floor.
Each team gets exactly the view they need — guests, floor staff, kitchen, and managers — without the clutter.
Staff dashboard
Floor staff receive translated requests, accept them, and update status — so nothing slips between the table and the team.
Kitchen & stations
Items route to the right station — salad, grill, bar. Staff see only their work and mark it ready in a tap.
Manager analytics
A live view of requests, response times, queue volumes, and bottlenecks — so problems surface before complaints do.
Send a request — watch it arrive translated.
Pick a language and a request, then submit. See exactly how it lands on the staff console.
One platform. One clear price. Everything included.
Flat pricing per venue, billed monthly or annually in USD. No per-token billing, no setup fees, no surprises — every plan starts with a free 30-day pilot.
One platform instead of five tools — SilentServe replaces waitlist apps, QR-ordering, buzzer hardware, kitchen displays, and guest-SMS.
Essential
One venue, running smoothly
- ✓ QR guest requests — routed & translated
- ✓ Digital menu, virtual buzzer & waitlist
- ✓ Guest notifications (SMS / WhatsApp)
- ✓ Multilingual + staff dashboard
Professional
Your whole floor, optimized
- ✓ Everything in Essential
- ✓ Guest ordering + kitchen routing
- ✓ Live analytics + operations monitor
- ✓ Priority SLA routing + higher messaging
Enterprise
Groups, hotels & multi-location
- ✓ Everything in Professional
- ✓ Multi-property rollout + central dashboard
- ✓ Dedicated onboarding, SLAs & support
- ✓ Custom integrations
All plans include unlimited staff seats, free setup, and training. Cancel anytime. Founding pilot partners lock their price for life.
Room service, concierge, and poolside — in every guest’s language.
QR room-service orders, multilingual concierge requests, and poolside alerts — SilentServe runs guest service across your whole property. Pricing is tailored to how your group operates.
- ✓Room-service ordering
- ✓Multilingual concierge
- ✓Multi-property rollout
Be one of our first five in Montréal.
We're hand-picking a small group of pilot-partner restaurants. Full setup free for 30 days, staff trained in person, and pilot-partner pricing locked for life. In return: your honest feedback — and, if you love it, a testimonial.
Stop losing tables to slow service and language gaps.
See SilentServe on your own floor — free for 30 days, set up by us. One section, one counter, or one hotel department. After 30 days we show whether it cut crowding, missed requests, and delays. If it works, expand. If not, stop.
No commitment · 15-minute setup · Cancel anytime · No POS replacement
Frequently asked questions
Do I have to replace my POS?
No — SilentServe sits side-by-side with your existing systems as a quiet service layer. Zero workflow interruptions, no installation risk.
How fast can we go live?
A focused pilot is typically live within days — QR setup, staff dashboard, and short training videos included. We handle the setup.
What does it cost?
Essential is $99/mo per venue and Professional is $199/mo — both flat, with unlimited staff seats, free setup and training included. Groups, hotels and multi-location get custom pricing — just talk to sales. Transparent USD, no per-token billing, no surprises.
Does it work for hotels?
Yes — QR room-service orders, poolside requests, and multilingual concierge requests, all without phone-call friction.